Notice history

Resolved
February 09, 2024 at 12:32 AM
Resolved
February 09, 2024 at 12:32 AM
This incident has been resolved, our cloud provider has rolled back a change to their proxy server that caused our dashboard to show not found unless accessed from the root domain.
Identified
February 09, 2024 at 12:23 AM
Identified
February 09, 2024 at 12:23 AM
We have identified an issue where if you refresh Whippy on any page but out root domain (https://app.whippy.co) then the website shows "Not Found".
To remedy this while we fix this with our hosting provider please access Whippy from https://app.whippy.co only.
Bar this the application is fully functional at this time; however, the chrome extension is not accessible at this time.

No notices reported this month

Resolved
December 05, 2023 at 3:02 PM
Resolved
December 05, 2023 at 3:02 PM
An earlier issue that caused slow loading and blocked already logged out users from logging in has been resolved. However, we are still monitoring the fix.

The issue was caused by a bad actor trying to run a scraping bot on our systems.

We blocked this bad actor, but needed to temporally pause logins to make sure we could block all related IP Addresses.

Thank you for your patience while be resolved this issue.
Identified
December 05, 2023 at 1:54 PM
Identified
December 05, 2023 at 1:54 PM
We have identified the issue caused by excessive login attempts from a bad actor who we are in the process of blocking.

Some users will be unable to login. Currently logged in users should not experience any issues.

We are will post an update shortly.
Investigating
December 05, 2023 at 12:40 PM
Investigating
December 05, 2023 at 12:40 PM
We're currently investigating reports of slow loading. We will post an update shortly.

Whippy - Notice history