Whippy - Slow Loading – Incident details

An earlier issue that caused slow loading and blocked already logged out users from logging in has been resolved. However, we are still monitoring the fix.

The issue was caused by a bad actor trying to run a scraping bot on our systems.

We blocked this bad actor, but needed to temporally pause logins to make sure we could block all related IP Addresses.

Thank you for your patience while be resolved this issue.

We have identified the issue caused by excessive login attempts from a bad actor who we are in the process of blocking.

Some users will be unable to login. Currently logged in users should not experience any issues.

We are will post an update shortly.